Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Alt-tech Electrical & Trading Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.

Please return your purchase to the following address:
Alt-tech Electrical & Trading Sdn Bhd
No.2165 & 2166, Jalan Bukit Minyak

Taman Asas Murni, 14000 Bukit Mertajam

Please contact us at <<company-email-address>> or 604-5889227 if you have any questions or doubts.